Question 1

What is a hospital communication system?

Accepted Answer

A hospital communication system is the unified network of tools and protocols used to share information across a medical facility. It encompasses everything from emergency alerts and clinical data to internal news and patient flow updates. Unlike standard corporate systems, healthcare communication must be operational-grade, meaning it is reliable, secure, and accessible to frontline staff who do not work at desks.

Question 2

How is digital signage used in hospitals?

Accepted Answer

Digital signage is used to bridge the gap between digital data and physical spaces. It provides wayfinding, wait-time updates, and health education in waiting rooms. For staff, screens at nurse stations and in breakrooms display real-time bed capacity, shift rosters, and safety alerts.

Question 3

Can intranets reduce staff churn in healthcare?

Accepted Answer

Intranets can help reduce churn by fostering a sense of connection and belonging. However, their effectiveness in healthcare is often limited because frontline staff rarely have time to log in. Our study, Disconnected and Disengaged, highlights that when staff feel out of the loop, morale drops and turnover increases. An intranet only reduces churn if the information within it is actually seen. Combining an intranet with a visibility layer like digital signage ensures that even the busiest clinicians stay informed.

Question 4

Can you display intranet information on digital signage?

Accepted Answer

Yes. Modern platforms like ScreenCloud integrate directly with major intranet providers such as SharePoint, Staffbase, and Unily. This allows hospitals to surface important intranet content—like news, safety protocols, or employee recognition—onto screens throughout the building. This multichannel approach ensures that critical information lives where the staff is, rather than being trapped behind a login screen on a terminal they may not have time to use during a shift.

How it works:

Managing Communication in Healthcare with Digital Signage

Managing Communication in Healthcare with Digital Signage

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