Remote Device Management

Control your screens from anywhere or any ‘space’

Name: ScreenCloud RDM features by platform
Creator: ScreenCloud

Update, secure and control screens and players from anywhere with remote device management. Reduce manual input and site visits, freeing up time for more important tasks.

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Restart Player

HDMI CEC

Update Network Certificates

Screenshot

Reboot

Clear Cache

Restart Player

Mute Audio

Screenshot

Reboot

Clear Cache

HDMI CEC

Update Network Certificates

Visibility

View the real time status of your screens from your ScreenCloud dashboard. Get data, network and location insights and manage screen functionality without being present.

Recovery

Troubleshoot offline screens, remotely update security updates and certificates and change media sources from your dashboard. Minimize downtime and maximize screen efficiency with ScreenCloud.

Do more with ScreenCloud hardware

Our affordable devices made for digital signage

Update or change your network settings

Set system settings quickly and easily

Minimize downtime without site visits

Early access to updates in our Canary Channel

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RDM capabilities with other hardware solutions

View Hardware Options

Recover your device with a reset
Use our reboot device, restart player or refresh features (depending on the platform) to reset your device and recover from issues.
Get proof of play with screenshots
Be assured that your content is displaying correctly on your screens by using our screenshot feature to get proof of play.
Clear out of date or sensitive files with clear cache
Clear out of date web content, or sensitive media files that you no longer want on your device, with our clear cache feature.
Monitor your devices with live status and offline notifications
View which of your devices is currently offline with our live status feature, or get offline notifications via email when a device goes offline.
View up to date device information
View key device information of the hardware powering your screens like IP or MAC addresses, storage and memory usage, component temperature and more.

RDM features across the platforms we support

ScreenCloud Remote Device Management works across ScreenCloud OS, PIXI, Android & Fire OS, Windows & macOS, ChromeOS, BrightSign, WebOS / Tizen, and the web platform. ScreenCloud OS includes every feature below. Core controls such as online status, reboot, screenshots, cache clearing, and device info are available on most players; display, network, device settings, and health monitoring are ScreenCloud OS only.

ScreenCloud Remote Device Management feature support by platform
Feature	ScreenCloud OS	PIXI	Android & Fire OS	Windows & macOS	ChromeOS	BrightSign	WebOS / Tizen	Web Platform
Online / offline status	Supported	Supported	Supported	Supported	Supported	Supported	Supported	Supported
Reboot / restart player	Supported	Supported	Supported	Supported	Supported	Supported	Supported	Not supported
Screenshot	Supported	Supported	Supported	Supported	Supported	Supported	Supported	Not supported
Clear cache	Supported	Supported	Supported	Supported	Supported	Supported	Supported	Supported
Device info	Supported	Supported	Supported	Supported	Supported	Supported	Supported	Supported
Custom daily restart	Supported	Supported	Supported	Supported	Not supported	Supported	Supported	Not supported
Display Settings (HDMI CEC)	Supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported
Network info / settings	Supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported
Device Settings	Supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported
Health Monitoring	Supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported	Not supported

Online / offline status

Reboot / restart player

Screenshot

Clear cache

Device info

Custom daily restart

Display Settings (HDMI CEC)

Network info / settings

Device Settings

Health Monitoring

ScreenCloud OS

Online / offline status is supported on ScreenCloud OS

Reboot / restart player is supported on ScreenCloud OS

Screenshot is supported on ScreenCloud OS

Clear cache is supported on ScreenCloud OS

Device info is supported on ScreenCloud OS

Custom daily restart is supported on ScreenCloud OS

Display Settings (HDMI CEC) is supported on ScreenCloud OS

Network info / settings is supported on ScreenCloud OS

Device Settings is supported on ScreenCloud OS

Health Monitoring is supported on ScreenCloud OS

PIXI

Online / offline status is supported on PIXI

Reboot / restart player is supported on PIXI

Screenshot is supported on PIXI

Clear cache is supported on PIXI

Device info is supported on PIXI

Custom daily restart is supported on PIXI

Display Settings (HDMI CEC) is not supported on PIXI

Network info / settings is not supported on PIXI

Device Settings is not supported on PIXI

Health Monitoring is not supported on PIXI

Android & Fire OS

Online / offline status is supported on Android & Fire OS

Reboot / restart player is supported on Android & Fire OS

Screenshot is supported on Android & Fire OS

Clear cache is supported on Android & Fire OS

Device info is supported on Android & Fire OS

Custom daily restart is supported on Android & Fire OS

Display Settings (HDMI CEC) is not supported on Android & Fire OS

Network info / settings is not supported on Android & Fire OS

Device Settings is not supported on Android & Fire OS

Health Monitoring is not supported on Android & Fire OS

Windows & macOS

Online / offline status is supported on Windows & macOS

Reboot / restart player is supported on Windows & macOS

Screenshot is supported on Windows & macOS

Clear cache is supported on Windows & macOS

Device info is supported on Windows & macOS

Custom daily restart is supported on Windows & macOS

Display Settings (HDMI CEC) is not supported on Windows & macOS

Network info / settings is not supported on Windows & macOS

Device Settings is not supported on Windows & macOS

Health Monitoring is not supported on Windows & macOS

ChromeOS

Online / offline status is supported on ChromeOS

Reboot / restart player is supported on ChromeOS

Screenshot is supported on ChromeOS

Clear cache is supported on ChromeOS

Device info is supported on ChromeOS

Custom daily restart is not supported on ChromeOS

Display Settings (HDMI CEC) is not supported on ChromeOS

Network info / settings is not supported on ChromeOS

Device Settings is not supported on ChromeOS

Health Monitoring is not supported on ChromeOS

BrightSign

Online / offline status is supported on BrightSign

Reboot / restart player is supported on BrightSign

Screenshot is supported on BrightSign

Clear cache is supported on BrightSign

Device info is supported on BrightSign

Custom daily restart is supported on BrightSign

Display Settings (HDMI CEC) is not supported on BrightSign

Network info / settings is not supported on BrightSign

Device Settings is not supported on BrightSign

Health Monitoring is not supported on BrightSign

WebOS / Tizen

Online / offline status is supported on WebOS / Tizen

Reboot / restart player is supported on WebOS / Tizen

Screenshot is supported on WebOS / Tizen

Clear cache is supported on WebOS / Tizen

Device info is supported on WebOS / Tizen

Custom daily restart is supported on WebOS / Tizen

Display Settings (HDMI CEC) is not supported on WebOS / Tizen

Network info / settings is not supported on WebOS / Tizen

Device Settings is not supported on WebOS / Tizen

Health Monitoring is not supported on WebOS / Tizen

Web Platform

Online / offline status is supported on Web Platform

Reboot / restart player is not supported on Web Platform

Screenshot is not supported on Web Platform

Clear cache is supported on Web Platform

Device info is supported on Web Platform

Custom daily restart is not supported on Web Platform

Display Settings (HDMI CEC) is not supported on Web Platform

Network info / settings is not supported on Web Platform

Device Settings is not supported on Web Platform

Health Monitoring is not supported on Web Platform

Features

Online / offline status

Reboot / restart player

Screenshot

Clear cache

Device info

Custom daily restart

Display Settings (HDMI CEC)

Network info / settings

Device Settings

Health Monitoring

ScreenCloud OS

Online / offline status is supported on ScreenCloud OS

Reboot / restart player is supported on ScreenCloud OS

Screenshot is supported on ScreenCloud OS

Clear cache is supported on ScreenCloud OS

Device info is supported on ScreenCloud OS

Custom daily restart is supported on ScreenCloud OS

Display Settings (HDMI CEC) is supported on ScreenCloud OS

Network info / settings is supported on ScreenCloud OS

Device Settings is supported on ScreenCloud OS

Health Monitoring is supported on ScreenCloud OS

PIXI

Online / offline status is supported on PIXI

Reboot / restart player is supported on PIXI

Screenshot is supported on PIXI

Clear cache is supported on PIXI

Device info is supported on PIXI

Custom daily restart is supported on PIXI

Display Settings (HDMI CEC) is not supported on PIXI

Network info / settings is not supported on PIXI

Device Settings is not supported on PIXI

Health Monitoring is not supported on PIXI

Android & Fire OS

Online / offline status is supported on Android & Fire OS

Reboot / restart player is supported on Android & Fire OS

Screenshot is supported on Android & Fire OS

Clear cache is supported on Android & Fire OS

Device info is supported on Android & Fire OS

Custom daily restart is supported on Android & Fire OS

Display Settings (HDMI CEC) is not supported on Android & Fire OS

Network info / settings is not supported on Android & Fire OS

Device Settings is not supported on Android & Fire OS

Health Monitoring is not supported on Android & Fire OS

Windows & macOS

Online / offline status is supported on Windows & macOS

Reboot / restart player is supported on Windows & macOS

Screenshot is supported on Windows & macOS

Clear cache is supported on Windows & macOS

Device info is supported on Windows & macOS

Custom daily restart is supported on Windows & macOS

Display Settings (HDMI CEC) is not supported on Windows & macOS

Network info / settings is not supported on Windows & macOS

Device Settings is not supported on Windows & macOS

Health Monitoring is not supported on Windows & macOS

ChromeOS

Online / offline status is supported on ChromeOS

Reboot / restart player is supported on ChromeOS

Screenshot is supported on ChromeOS

Clear cache is supported on ChromeOS

Device info is supported on ChromeOS

Custom daily restart is not supported on ChromeOS

Display Settings (HDMI CEC) is not supported on ChromeOS

Network info / settings is not supported on ChromeOS

Device Settings is not supported on ChromeOS

Health Monitoring is not supported on ChromeOS

BrightSign

Online / offline status is supported on BrightSign

Reboot / restart player is supported on BrightSign

Screenshot is supported on BrightSign

Clear cache is supported on BrightSign

Device info is supported on BrightSign

Custom daily restart is supported on BrightSign

Display Settings (HDMI CEC) is not supported on BrightSign

Network info / settings is not supported on BrightSign

Device Settings is not supported on BrightSign

Health Monitoring is not supported on BrightSign

WebOS / Tizen

Online / offline status is supported on WebOS / Tizen

Reboot / restart player is supported on WebOS / Tizen

Screenshot is supported on WebOS / Tizen

Clear cache is supported on WebOS / Tizen

Device info is supported on WebOS / Tizen

Custom daily restart is supported on WebOS / Tizen

Display Settings (HDMI CEC) is not supported on WebOS / Tizen

Network info / settings is not supported on WebOS / Tizen

Device Settings is not supported on WebOS / Tizen

Health Monitoring is not supported on WebOS / Tizen

Web Platform

Online / offline status is supported on Web Platform

Reboot / restart player is not supported on Web Platform

Screenshot is not supported on Web Platform

Clear cache is supported on Web Platform

Device info is supported on Web Platform

Custom daily restart is not supported on Web Platform

Display Settings (HDMI CEC) is not supported on Web Platform

Network info / settings is not supported on Web Platform

Device Settings is not supported on Web Platform

Health Monitoring is not supported on Web Platform

Remote Device Management

Control your screens from anywhere or any ‘space’

Visibility

Recovery

RDM capabilities with other hardware solutions

Recover your device with a reset

Get proof of play with screenshots

Clear out of date or sensitive files with clear cache

Monitor your devices with live status and offline notifications

View up to date device information

RDM features across the platforms we support