ScreenCloud TripAdvisor App Guide

Please note, if you're using the older version of ScreenCloud (signage.screencloud.com) you can download the alternative TripAdvisor guide here.

Are you using TripAdvisor to collect reviews and feedback on your restaurant, hotel, or business? Then it's time to share that feedback on your digital signage screens! The TripAdvisor app from ScreenCloud lets you put reviews from TripAdvisor onto your TV screens in a few simple steps.

With the ScreenCloud TripAdvisor app you can:

• Easily share reviews from TripAdvisor to your digital screen
• Choose a rating filter to ensure only the reviews you want to see are shown
• Make it easy for customers and anyone viewing your screen to read your reviews

Here’s how it works:

1. Select and install ScreenCloud's TripAdvisor app

1.1. Login into your existing ScreenCloud account and head over to the App Store.

1.2. Type "tripadvisor" into the search box to find the TripAdvisor app. Click "Install App" to add a new instance.

2. Choose your settings

Once the TripAdvisor app is installed, you'll see the settings panel on the next page, where you can create, preview, and customize your app instance.

• Instance Name - Edit this section to give your TripAdvisor reviews a name and better differentiate one app instance from others you decide to add in the future.
• URL - Copy and paste the URL of the TripAdvisor page you want to display in this box. 
• Language - Choose which language to share your reviews in from the dropdown.
• Rating filter - Choose whether to show all of your TripAdvisor reviews or only the ones with a specific star rating by selecting a number from the dropdown.
• Item duration (in seconds) - This allows you to pick how many seconds you'd like to show each review for before moving onto the next one.

3. Preview your results

Once you've chosen your settings you can select "Preview" to see what your TripAdvisor reviews will look like on your screen. This allows you to check if you have the correct page and that you're showing the reviews you wish your audience to see.

If you're happy with what you see, click "Save" to add your app instance in your Apps panel.

4. Add your TripAdvisor reviews to a channel

The tutorial below will show you how to add your TripAdvisor app to a channel. You can set the duration you would like your TripAdvisor app to show for (currently set to 01:00 for one-minute). For example, if you've set each review to show for 10 seconds and the app to play for a duration of one minute, you'll see a total of 6 reviews during that time.

Frequently asked questions:

How often does the TripAdvisor app check for new reviews?

The TripAdvisor app refreshes each day. This means any new reviews added that match your criteria will be shown the next day.

Can I use the TripAdvisor app in portrait?

Yes, the TripAdvisor app can be used in either portrait or landscape format.

How are the reviews ordered?

The TripAdvisor app orders the reviews chronologically, with the newest first.

Why aren't some of my reviews showing?

The TripAdvisor app only pulls for ratings displaying 4, 4.5 or 5 stars.

For further questions, please contact support@screencloud.com with details.