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Share your TripAdvisor reviews on digital screens around your hotel, café, or restaurant.
Please note, if you're using the older version of ScreenCloud (signage.screencloud.com) you can download the alternative TripAdvisor guide here.
Are you using TripAdvisor to collect reviews and feedback on your restaurant, hotel, or business? Then it's time to share that feedback on your digital signage screens! The TripAdvisor app from ScreenCloud lets you put reviews from TripAdvisor onto your TV screens in a few simple steps.
With the ScreenCloud TripAdvisor app you can:
Here’s how it works:
1.1. Login into your existing ScreenCloud account and head over to the App Store.
1.2. Type "tripadvisor" into the search box to find the TripAdvisor app. Click "Install App" to add a new instance.
Once the TripAdvisor app is installed, you'll see the settings panel on the next page, where you can create, preview, and customize your app instance.
Once you've chosen your settings you can select "Preview" to see what your TripAdvisor reviews will look like on your screen. This allows you to check if you have the correct page and that you're showing the reviews you wish your audience to see.
If you're happy with what you see, click "Save" to add your app instance in your Apps panel.
The tutorial below will show you how to add your TripAdvisor app to a channel. You can set the duration you would like your TripAdvisor app to show for (currently set to 01:00 for one-minute). For example, if you've set each review to show for 10 seconds and the app to play for a duration of one minute, you'll see a total of 6 reviews during that time.
How often does the TripAdvisor app check for new reviews?
The TripAdvisor app refreshes each day. This means any new reviews added that match your criteria will be shown the next day.
Can I use the TripAdvisor app in portrait?
Yes, the TripAdvisor app can be used in either portrait or landscape format.
How are the reviews ordered?
The TripAdvisor app orders the reviews chronologically, with the newest first.
Why aren't some of my reviews showing?
The TripAdvisor app only pulls for ratings displaying 4, 4.5 or 5 stars.
For further questions, please contact support@screencloud.com with details.
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