ScreenCloud Microsoft Viva Engage App Guide

Improve employee communication and engagement, boost productivity, and enhance the overall workplace experience by integrating Microsoft Viva Engage with ScreenCloud. By taking content from Viva Engage posts and generating a visual experience appropriate for a digital signage experience, organizations can create a more dynamic workplace environment that keeps employees informed and engaged.

With ScreenCloud’s Microsoft Viva Engage app you can:

• Generate a visual experience for digital signage using Viva Engage
• Extend the reach of your content to deskless and remote workers
• Generate QR codes for links and documents allowing users to quickly access content on their mobile devices

Please note that this app requires that you have a Microsoft account with the appropriate credentials, such as Microsoft 365 Suite or Microsoft Viva.

Please also note, the Microsoft Viva Engage app only comes available with the Pro or Enterprise subscription plan, which you can find out more about here. Please contact your customer success manager or our support team at support@screencloud.com if you wish to acquire the app.

Here’s how it works:

1. Select and install ScreenCloud’s Microsoft Viva Engage app

1.1. Get started by logging into your ScreenCloud account here and choosing the ScreenCloud Apps Store from the left-hand menu.

1.2. From the Apps Store, type in “Viva Engage” in the search bar to populate the Microsoft Viva Engage app.

1.3. Click on the app, then click the Get button to open the configuration window for the Microsoft Viva Engage app.

2. Set up your Microsoft Viva Engage app in ScreenCloud

This app requires that you have a Microsoft account with the appropriate credentials, such as Microsoft 365 Suite or Microsoft Viva.

2.1. To begin setting up your Viva Engage app, click New Instance, give your app a name, and click Sign in to Microsoft.

2.2. This will prompt you to provide a connection name for your setup. Go ahead and add this, and then continue with the Sign into Microsoft Viva Engage.

2.3. Once you’ve logged in to your Microsoft account, you’ll be able to see your list of available communities. Click the team whose communications you wish to have displayed on your screens.

2.4. Once you connect to your community, you will not be able to change this within the app. To link to a new Viva Engage community, simply create a new app instance in your ScreenCloud account.

2.6. Additional options that you can toggle on and off are:

• Show [Viva Engage] Logo
• Show QR code

2.7. To display a preview, first save your app instance before returning and selecting 'Preview'.

For the time being, if you wish to see a preview of your content from your Viva Engage app, please set the app in a playlist, channel or screen. To learn how you can do this, please see this guide for help.

2.7. Go ahead and click save, and move on to the next steps!

3. Display your Microsoft Viva Engage app on your Screen

As soon as you add your Viva Engage app to a screen, channel or playlist, you'll be able to see the messages and content from the community. If you are not familiar with how to do this, you can check out our guide How to Use ScreenCloud for Digital Signage for help.

Below is a list of the supported post and message types that can be displayed with the app. Please note that they can only contain one piece of content or attachment.

• Text
• Image
• Video
• Document
• Link
• Poll or Question
• Praise

Added links, attached documents, or posts that are poll or question type messages are converted to QR codes.

Each piece of content can be posted alone or with included text, and only one piece of media or attachment should be posted with the message.

Every compatible post from your communities message board in Microsoft Viva Engage...

...Is automatically redesigned for your ScreenCloud screens.

Frequently asked questions

Why can't the app itself show a preview of posts?

This is a current limitation of the app which our team is working on enabling.

How can I change the color or font of my Viva Engage posts?

Please see our guide on applying theme's to your ScreenCloud Channel.

If you have any additional questions or feedback on using the Microsoft Viva Engage app, please feel free to reach out to our support team at support@screencloud.com.