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ScreenCloud Touch enables users to view screen content on a touch device, and obtain the information they need, when they need it.
Most deskless workers are on the frontlines and often lack the technology to feel connected to the company and receive critical communications as they arise. When relying heavily on word-of-mouth communication from supervisors, information can easily be forgotten or lost between shifts, leading to delays, inefficiency, and most importantly confusion.
With ScreenCloud Touch, deskless workers can use digital signage to connect the office to the road. Employees can develop a stronger sense of agency and feel more in charge of their workdays by controlling how they interact with screens and staying informed during their shift to make faster, more effective decisions.
Please view the demo below to see ScreenCloud Touch in action
Please note that this feature only comes included with the Pro and Enterprise pricing plan. Please contact your customer success manager or our support team at firstname.lastname@example.org if you are interested in enabling ScreenCloud Touch for your touchscreen devices.
Here’s how it works:
At the moment there are two ways to enable touchscreen (Touch) capabilities with ScreenCloud, by Using the ScreenCloud player app or by use the ScreenCloud web player, which you open via a URL or QR code scan.
The ScreenCloud player app is available for the Amazon Fire tablets and Android tablets. Please see the steps below to learn how to enable ScreenCloud Touch on your tablet with our native player.
1.1 Get started by logging into your ScreenCloud account here.
1.2 Launch the ScreenCloud app on your tablet device, and use the 6 digit pairing code to pair your screen to your ScreenCloud Studio account - For a more detailed process of connecting a screen to your account, please see How to Use ScreenCloud for Digital Signage).
1.3 Add a Channel to this newly paired screen. Please note: ScreenCloud Touch only works if you set a Channel to it, so setting a single app, file or a Playlist will not enable the touchscreen feature. In addition, if you are not sure how your Channel should be set up, please see step 3, "Setting up a Channel for Touch", below.
1.4 If you are on the Pro or Enterprise plan, you will see a Touch option under your screen's device settings. Toggle the feature to on, making sure to refresh the ScreenCloud player app on your tablet.
If you do not want the splash screen & play button to be shown, you can enter the following data into the data fields under Location & Data:
Enter: sc_menuSplashEnabled : false
1.5 Done! You can now interact with the content on your touch device!
At present, only the ScreenCloud player for Amazon's Fire OS and Android are able to run the touchscreen feature, meaning you will need to have or purchase a compatible Amazon Fire or Android device. For a list of recommended tablets, please see the Tablets/Signboards category of our recommended hardware page. Unfortunately we do not support touch with the ScreenCloud Windows player, or the ScreenCloud iOS player, but please see below to learn about the alternative setup guide which makes it possible for you to use these devices with ScreenCloud Touch.
If you do not have an Android or Fire OS tablet, you can still enable Touch in a browser on any touchscreen device. For example, using Google Chrome browser, you can activate ScreenCloud's touch feature on an iPad, a Samsung tablet, or an Amazon Fire device.
2.1. To begin, scan this QR code with your touch device to quickly launch the ScreenCloud web (browser) player! You can also simply write in the URL https://player.screen.cloud/browser/index.html into your Google Chrome internet browser app to open the ScreenCloud web player.
2.1. On your computer or laptop (or smartphone), log in to your ScreenCloud account here.
2.2. Pair a screen to your ScreenCloud Studio account with the 6 digit code provided. If you are not familiar with setting up a screen in your account, please review How to Use ScreenCloud for Digital Signage.
2.3. Add a Channel to this newly paired screen. Please note: ScreenCloud Touch only works if you set a Channel to it, so setting a single app, file or a Playlist will not enable the touchscreen feature. In addition, if you are not sure how your channel should be set up, please see step 3, "Setting up a Channel for Touch", below.
2.5. In Studio, navigate to your new screen’s ‘Device’ settings in the side bar, and toggle on the ‘Touch’ feature. Please note that you must be on the Pro or Enterprise plan to see this feature.
2.6. Refresh the browser on your touch device, and the touch menu will now appear.
2.7. Done! You can now interact with the content on your touch device inside your browser! Protip: Press the fullscreen button to force the browser into fullscreen mode.
To browse content from the Touch menu, set up playlists for different content themes within a single zone channel. Playlists will appear in the order you have them in the channel.
See our example below:
How content is organized in Studio
How this same content is presented with Touch enabled
Protip: Think of playlists like ‘folders’. Whatever is in these folders will be presented on the touch device. Playlists are a simple way to group different types of content easily.
Please note: The touch feature is only compatible with a single zone channel.
To setup the landing page with brand logos, font, and color, the Channel needs to have a theme applied. The logo from the theme, channel name with the title font and primary color will be applied to the landing page.
Default if no theme is applied
With theme applied
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